Mahalaxmi Bikas Bank Limited (MLBL) has achieved a major milestone on the international stage by winning the “Excellence in Banking Innovation and Customer Delight” award at the India Business Awards 2025. The prestigious ceremony was held on December 7, 2025, in New Delhi.
The award recognizes MLBL’s outstanding performance in financial innovation, customer-centric services, and overall excellence. The bank was evaluated for pioneering innovative banking products and digital solutions, strong leadership, brand reputation, customer trust, media presence, and active corporate social responsibility (CSR) initiatives.
MLBL has strengthened its position not only in the Nepalese financial sector but also in the competitive South Asian market. Its strategic focus on cross-border financial services between Nepal and India, facilitating smooth bilateral trade, and improving remittance services played a key role in securing this recognition. The bank believes this international award will further enhance trust and collaboration in Nepal-India financial relations.
This achievement highlights MLBL as a leader in customer-focused innovation. The “Customer Delight” aspect of the award underscores the bank’s positive impact through user-centric banking solutions and digital transformation initiatives.
The recognition also emphasizes the rising quality and global acknowledgment of Nepalese banking innovation, positioning MLBL as a major force in local and cross-border financial services.
